Devices


Voice Operator Panel is compatible with many USB devices including headsets, handsets, speakerphones and lights/ringers.

VOP automatically detects and uses any compatible connected USB device. No driver/tool installation required, no configuration required, 100% plug and play.

Once detected VOP will automatically select the corresponding input/output audio device and you will be able to pick-up, hang-up and put on/off hold calls using the available button(s) on the device.

You can choose a wired or wireless (Bluetooth or DECT) headset, monaural or binaural, in-ear or on-ear or over-the-ear, with optional active noise cancellation (ANC) and integrated busy light.

If you don't want to wear a headset, you can instead choose a wired or wireless handset and even a wired or wireless speakerphone.

Finally you can also install a light/ringer USB device that will flash/ring on incoming calls and show your available/busy status. Particularly useful for receptionists to hear/see incoming calls and for call center managers to view agents status.

Disclaimer: We work closely with manufacturers to support a wide variety of USB devices but manufacturers update their devices often. For each device we list the firmware that we tested but an older or newer firmware may change features or break the compatibility. This is why we advise you to test USB devices prior to purchase to ensure that they are working as expected and that their functionalities meet your needs.

Here is the list of all the compatible USB devices:

HEADSET | HANDSET | SPEAKERPHONE | LIGHT / RINGER

HEADSET
MANUFACTURERNAMEPART#FIRMWAREWIRELESSANCNOTE
EmbravaLumena 120LUMUSB120The headset has a busy light which shows when the user is available or in a call.

The light brightness can be adjusted in our application settings section.
EmbravaLumena 110LUMUSB110
JabraPro 9465 Duo / EU9465-29-804-101v4.2.1-4DECTThe base and the headset ring on incoming calls.

To put a call on/off hold press the button at the back for 2 seconds.

To reject an incoming call press the button at the back twice.

To redial the last phone number called press the button at the back twice.
JabraPro 9470 Mono / EU9470-26-904-101
JabraPro 9465 Duo / US9465-69-804-105
JabraPro 9470 Mono / US9470-66-904-105
JabraPro 9450 Duo / EU9450-29-707-101v4.2.1-4DECTThe base and the headset ring on incoming calls.

To put a call on/off hold press the button at the back for 2 seconds.

To reject an incoming call press the button at the back twice.

To redial the last phone number called press the button at the back twice.
JabraPro 9450 Mono / EU9450-25-507-101
JabraPro 9450 Mono Flex / EU9450-25-707-101
JabraPro 9450 Duo / US9450-69-707-105
JabraPro 9450 Mono / US9450-65-507-105
JabraPro 9450 Mono Flex / US9450-65-707-105
JabraPro 930 Duo MS / EU930-29-503-101v2.23.0-1DECTThe base and the headset ring on incoming calls.

To put a call on/off hold press the button for 2 seconds.

To reject an incoming call press the button twice.
JabraPro 930 MS / EU930-25-503-101
JabraPro 930 Duo MS / US930-69-503-105
JabraPro 930 MS / US930-65-503-105
JabraMotion UC MS / EU6640-906-341v2.44BluetoothThe headset rings on incoming calls.

To put a call on/off hold press the button for 2 seconds.

The headset has a busy light which shows when the user is in a call.
JabraMotion UC MS / US6640-906-305
JabraBiz 2400 II USB Duo CC MS2499-823-309v1.6.0The headset can ring on incoming calls if configured in Jabra Direct.

The headset has a dedicated button to put calls on/off hold.

A button can be configured in Jabra Direct to reject incoming calls.

A button can be configured in Jabra Direct to redial the last phone number called.
JabraBiz 2400 II USB Mono CC MS2496-823-309
JabraBiz 2400 USB OC Duo2499-823-104v1.23.0Discontinued and replaced by the Biz 2400 II USB Duo CC MS.
JabraBiz 2300 USB MS Duo2399-823-109v2.6.0-1-2The headset can ring on incoming calls if configured in Jabra Direct.

The headset has a dedicated button to put calls on/off hold.

A button can be configured in Jabra Direct to reject incoming calls.

A button can be configured in Jabra Direct to redial the last phone number called.
JabraBiz 2300 USB MS Mono2393-823-109
JabraEvolve 80 MS7899-823-109v3.1.0-2YESThe headset can ring on incoming calls if configured in Jabra Direct.

To put a call on/off hold press the button for 2 seconds.

To reject an incoming call press the button twice.

The Evolve 40/65/75/80 headsets have a busy light which shows when the user is in a call.

The Evolve 65 headset can also be used wired by connecting its USB cable.
JabraEvolve 75 MS Stereo7599-832-109v1.16.0BluetoothYES
JabraEvolve 75+ MS Stereo7599-832-199
JabraEvolve 65 MS Stereo6599-823-309v2.44Bluetooth
JabraEvolve 65 MS Mono6593-823-309
JabraEvolve 40 MS6399-823-109v3.1.0-2
JabraEvolve 40 MS Mono6393-823-109
JabraEvolve 30 II MS Stereo5399-823-309v2.3.0
JabraEvolve 30 II MS Mono5393-823-309
JabraEvolve 20 MS Stereo4999-823-109v3.1.0-2
JabraEvolve 20 MS Mono4993-823-109
PlantronicsVoyager Focus UC202652-02v1215
v112
BluetoothYESThe headset rings on incoming calls.

To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.
PlantronicsVoyager 5200 UC206110-01v1215
v135
BluetoothThe headset rings on incoming calls.

To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.
PlantronicsSavi W740-M / EU84001-12v28.47
v28.25
v179
DECTThe headset rings on incoming calls.

To put a call on/off hold press the volume button up or down for 2 seconds.
PlantronicsSavi W730-M / EU84002-12
PlantronicsSavi W720-M / EU84004-02
PlantronicsSavi W710-M / EU84003-02
PlantronicsSavi W740-M / US84001-01
PlantronicsSavi W730-M / US84002-11
PlantronicsSavi W720-M / US84004-01
PlantronicsSavi W710-M / US84003-01
PlantronicsSavi W440-M / EU203947-02v28.27
v28.26
v132
DECTThe headset rings on incoming calls.

To put a call on/off hold press the volume button up or down for 2 seconds.
PlantronicsSavi W430-M / EU82397-12
PlantronicsSavi W420-M / EU84008-02
PlantronicsSavi W410-M / EU84007-02
PlantronicsSavi W440-M / US203947-01
PlantronicsSavi W430-M / US82397-11
PlantronicsSavi W420-M / US84008-01
PlantronicsSavi W410-M / US84007-01
PlantronicsEncorePro HW525 USB203444-01v5
v119
To put a call on/off hold press the button for 2 seconds.
PlantronicsEncorePro HW515 USB203442-01
PlantronicsBlackwire C725-M202581-01v207YESTo put a call on/off hold press the button for 2 seconds.
PlantronicsBlackwire C720-M87506-11v53To put a call on/off hold press the button for 2 seconds.
PlantronicsBlackwire C710-M87505-01
PlantronicsBlackwire C520-M88861-02v147To put a call on/off hold press the button for 2 seconds.
PlantronicsBlackwire C510-M88860-02
PlantronicsBlackwire C325-M204446-01v205To put a call on/off hold press the button for 2 seconds.

To redial the last phone number called press the button twice.
PlantronicsBlackwire C315-M204440-01
PlantronicsBlackwire C320-M85619-01v155To put a call on/off hold press the button for 2 seconds.
PlantronicsBlackwire C310-M85618-01
SennheiserDW Office ML / EU504454v152DECTThe headset rings on incoming calls.

To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.

To redial the last phone number called press the button twice.
SennheiserDW Office USB ML / EU504466
SennheiserDW Pro 2 ML / EU504462
SennheiserDW Pro 2 USB ML / EU504474
SennheiserDW Pro 1 ML / EU504458
SennheiserDW Pro 1 USB ML / EU504470
SennheiserSD Office ML / US506009
SennheiserSD Pro 2 ML / US506011
SennheiserSD Pro 1 ML / US506010
SennheiserD 10 USB ML / EU506416
SennheiserD 10 USB ML / US506418
SennheiserSC 660 USB ML504553v15.05.62To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.

To redial the last phone number called press the button twice.
SennheiserSC 630 USB ML504552
SennheiserSC260 USB MS II506483v15.05.62To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.

To redial the last phone number called press the button twice.
SennheiserSC230 USB MS II506482
SennheiserSC 260 USB ML504408v15.05.62Discontinued and replaced by the SC260 USB MS II.
SennheiserSC 75 USB MS507086v15.05.65To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.

To redial the last phone number called press the button twice.
SennheiserSC 70 USB MS506502v15.05.62To put a call on/off hold press the button twice.

To reject an incoming call press the button for 2 seconds.

To redial the last phone number called press the button twice.

HANDSET
MANUFACTURERNAMEPART#FIRMWAREWIRELESSNOTE
Hewlett PackardInternet HandsetGM320AADiscontinued by manufacturer but still compatible.
JabraHandset 450990-011-04v1.27.0DECTSwitch Preferred Softphone to Standard Softphone in Jabra Direct to be able to pick-up the handset to place an outgoing call.
PlathosysCT-400 PRO104089The handset has a built-in speaker.
PlathosysCT-220 PRO104074
PolycomCX2002200-31000-025Discontinued by manufacturer but still compatible.

SPEAKERPHONE
MANUFACTURERNAMEPART#FIRMWAREWIRELESSNOTE
JabraSpeak 510+ MS7510-309v2.44BluetoothThe speakerphone rings on incoming calls.

To put a call on/off hold press the pick-up button.

To reject an incoming call press the hang-up button.

The Speak 510+ can be also used wired by connecting its USB cable.
JabraSpeak 410 MS7410-109v1.9.0
PlantronicsCalisto P620-M86701-01v490
v200
v921
Bluetooth
PlantronicsCalisto P610-M201859-02v111To put a call on/off hold press the button for 2 seconds.
SennheiserSP 20 ML506050v1.2.24The device rings on incoming calls.

To put a call on/off hold press the pick-up button twice.

To reject an incoming call press the hang-up button.

LIGHT / RINGER
MANUFACTURERNAMEPART#FIRMWAREWIRELESSNOTE
EmbravaBlynclight PlusBLYNCUSB30SThe light brightness can be adjusted in our application settings section.
EmbravaBlynclight StandardBLYNCUSB30The light brightness and the ringer volume can be adjusted in our application settings section.
EmbravaBlynclight MiniBLMINI30
PlenomBusylight Omega15410The light brightness and the ringer volume can be adjusted in our application settings section.
PlenomBusylight Alpha15306